Frequently Asked Questions

Everything you need to know to get started with OMG

We work with promotional product distributors, apparel decorators, and team dealers of all sizes. Whether you’re a one-person shop or a team of 100, we have the technology you need to grow your business online.

Take a look at these success stories to see what we mean!

Yes! Whether you’re an eCommerce beginner or long-time pro, our online stores are designed to be easy to create and manage so you can get back to running your business. You can add products, customize the branding, and open a Pop-up or Redemption store in just a few minutes – no IT team or technical skills required.

Need a more advanced store? No problem! Our Company Stores powered by BrightStores solution is packed with advanced capabilities like permissions and budgets, so you can customize the store to meet your customer’s exact needs. Store setup time depends on the level of complexity.

Learn more on our Create a Store page!

Absolutely! Our team of store building experts can handle your store building needs and bring your customer’s vision to life. Submit your request and you’ll have a custom online store with your customer’s branding and packed with products.

Check out examples of what your OMG store can look like with these sample stores!

Of course! We’ll connect you with one of our online store experts for a tour of the platform. Simply submit a demo request and an OMG’er will connect with you shortly.

Our pricing model reflects our partnership mentality – we succeed when you succeed. Learn more on our Pricing page or email us at

Great question! We believe the best way to grow is with a partner dedicated to helping you succeed. We also believe you should be able to offer online stores to every type of customer and program, no matter the size of your team or your level of technical skills. That’s why we provide easy-to-use tools combined with personalized onboarding and training, plus award-winning support and store building services anytime you have a question or need a hand. We’re an extension of your business and with you every step of the way.

See how easy it is to get an OMG store up and running on our Create a Store page, or check out client success stories.

OMG integrates with a variety of third-party systems including accounting, shop management, and ERP systems so you can keep your business in sync. We also have an Orders API so you can develop your own custom integrations.

Take a look at our Manage a Store page to learn more about our integrations.

Flexibility is the name of the game! Our stores can be used to sell a variety of branded and personalized products including promotional products, sports equipment, and apparel. You can offer products from our database of more than 1,600 suppliers and brands or add your own custom products! Plus, with features like product bundles and categories, you can offer as many products as you’d like on your storefront.

Learn more on our Create a Store page!

Great to have you here! We simply provide the technology that promotional product distributors, apparel decorators, and team dealers use to create online stores and custom merchandise for groups just like yours. If you are a group leader (i.e. company office manager, coach, PTA President, parent, etc.), reach out to your favorite branded merchandise business and tell them you want an online store from OMG.

OMG is the online store technology dealers, distributors, and decorators use to sell branded products and apparel to groups like yours. We don’t process, decorate, or fulfill orders. If you placed an order and need help tracking it or getting a refund, please reach out to the company that set up your online store. Their contact information is listed at the bottom of the store and in your order confirmation email.


“It’s important to be able to have a corporate web store that allows employees to go online and place their orders. OMG has allowed us to build the platform to be able to service that need.”

Northeast Promotion & Apparel

“OMG has been a game-changer for us in a great way, and it has really upped our sales. People reach out a lot thanking us for the online stores because they create such a positive customer experience.”

LongWeekend Sportswear

Related Resources

OMG Sample Stores

Flexibility is the name of the game! Check out a variety of ways OMG clients use our online stores to service their customer orders.

Marketing Tool Kit

Market your online stores like a pro with tools that make it easy to promote your services and keep customers in the loop.

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Security & Compliance

Build trust with customers by relying on a secure technology platform that safeguards sensitive data around the clock.

Move Forward with OMG!

Grow your business online with a Team paving the way for your success.