What We Collect

In order for you to use the Service, we need to collect and process some information. Depending on your use of the Service, that may include:

What’s Private

This data will not be publicly displayed or revealed to other users:

We don’t give your personal information to any third-party services, except when it’s necessary to provide OrderMyGear’s Service (like when we partner with payment processors).

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect OrderMyGear’s legal rights.

What’s Only Shared with Sellers

When you place an order, the seller will know information you provide such as your name, email, telephone number, and postal addresses. Sellers never receive customer credit card details or other banking information other than the last 4 digits of your credit card number for identification purposes.

What’s Public

When you launch a store using OrderMyGear, contact information for your organization’s account will be displayed on various pages of the store. This information — service email, service phone, and website — can be changed in the account settings.

When you place an order on a seller’s store, no identifying information about you or your order will be made available to the public.

Uses of Your Personal Information

We take securing your data and preserving your privacy very seriously. We will use the personal information you provide to:


We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out when we can.

We will send you email relating to your personal account, stores, and transactions. You will also receive certain email notifications, from which you may opt out. We may also send you service-related announcements.


Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Service. OrderMyGear uses cookies to help recognize you as a repeat visitor, to improve the quality of our Service, and to try and make your browsing experience meaningful. When you enter our Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log in to the Service, we know that the cookie information relates to you. Some of the code and cookies used by our Service are served by us, and some are served by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Service, you may not be able to take full advantage of our Service.


As a seller, to modify or delete the personal information you have provided to us, please log in and update your account. We may retain certain information as required by law or for necessary business purposes.

On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.

People under 18 (or the legal age in your jurisdiction) are not permitted to use OrderMyGear on their own, and so this privacy policy makes no provision for their use of the site.

Information that you submit through the Service may be transferred to countries other than where you reside (for example, to our servers in the United States and Canada). We will protect all information we receive in accordance with this privacy policy.

For the purposes of the United Kingdom’s Data Protection Act 1998, OrderMyGear is the data controller.

Last updated: March 6, 2015

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