Frequently Asked Questions

OMG is a technology provider for the branded merchandise industry. We provide a suite of solutions built specifically for promotional product distributors, decorators, team dealers, and suppliers. 

For distributors, decorators, and dealers we provide online stores (including Pop-up, Redemption, Print-on-Demand, and Company Stores), presentations, order management, product search, websites, and access to PromoStandards-compliant supplier product data feeds. With OMG, businesses have all the tools they need to discover products, generate sales, and manage orders with one technology partner.

For suppliers, we provide product listing, digital advertising, PromoStandards data transformation, and websites. With OMG, suppliers can make their products available to thousands of distributors, decorators, and dealers actively searching for and selling products through OMG solutions. 

We work with promotional product distributors, apparel decorators, team dealers, and suppliers of all sizes. Whether you’re a one-person shop or a team of 100, we have the technology you need to grow your business online.

Take a look at these Success Stories to see what we mean!

Yes! Whether you’re an eCommerce beginner or long-time pro, our online stores are designed to be easy to create and manage so you can get back to running your business. Add products, customize the branding, and open a Pop-up or Redemption Store in just a few minutes – no IT team or technical skills required.

Need a more advanced store? No problem! Our Company Stores are packed with advanced capabilities like permissions and budgets, so you can customize the store to meet your customer’s exact needs. Store setup time depends on the level of complexity. Learn more on our Online Stores page.

Absolutely! Our Professional Services team can handle all of your store needs to bring your customer’s vision to life–from store building, graphic design, administrative tasks, and more. Submit your request and you’ll have a custom online store featuring your customer’s branding and packed with products. Learn more on our Professional Services page.

Check out examples of what your OMG store can look like with these Sample Stores.

We’d love to show you around! Request a demo and an OMG’er will connect with you shortly to schedule a personalized, one-on-one tour of our solutions.

You can also check out our self-guided demos for Presentations, Order Management, Product Search, and Website solutions.

It depends on which OMG solution you choose! You can check out pricing details across all of our solutions on our Pricing page.

OMG integrates with a variety of third-party systems including accounting, shop management, print-on-demand, and ERP systems so you can keep your business in sync. We also have APIs so you can develop your own custom integrations.

Explore our Integrations page to learn more.

Our solutions can be used to sell a variety of branded and personalized products including promotional products, sports equipment, and apparel. Select from our database of over 735,000 products from more than 500 suppliers and brands–or add your own custom products!

Take a look at the Online Stores, Presentations, and Website pages to learn more about each of our sales solutions.

OMG is the online store technology dealers, distributors, and decorators use to sell branded products and apparel to groups like yours. We don’t process, decorate, or fulfill orders. If you placed an order and need help tracking it or getting a refund, please reach out to the company that set up your online store. Their contact information is listed at the bottom of the store and in your order confirmation email.

We work with promotional product distributors, apparel decorators, team dealers, and suppliers of all sizes. Whether you’re a one-person shop or a team of 100, we have the technology you need to grow your business online.

Take a look at these Success Stories to see what we mean!

OMG currently offers more than 735,000 products from over 500 suppliers– and our database continues to grow. We offer a wide variety of suppliers specializing in both promotional products and team sports/schools so you can support any customer and program.

Unlike other solutions, we know how important it is to get supplier product data right. That’s why we’re the only provider in the industry to complete a 400-point quality assurance (QA) check and identify any quality issues to suppliers upfront, so they know exactly what to fix. The results? High-quality, order-ready data every time. 

We also offer a more diverse range of suppliers spanning from promotional products to sporting goods and equipment, something you won’t find on other platforms. And did we mention it’s free? There’s no risk to try it, so sign up for your free account here or learn more about this solution on our Product Search page.

We work with promotional product distributors, apparel decorators, team dealers, and suppliers of all sizes. Whether you’re a one-person shop or a team of 100, we have the technology you need to grow your business online.

Take a look at these Success Stories to see what we mean!

OMG currently offers more than 735,000 products from over 500 suppliers– and our database continues to grow. We offer a wide variety of suppliers specializing in both promotional products and team sports/schools so you can support any customer and program.

Yes! We know how important it is to control the customer experience and only display suppliers that you find reputable and trust. With OMG websites, you can include all 500+ suppliers available in our OneSource product library or only display products from your preferred suppliers.

Websites and Online Stores serve different roles in your marketing and sales strategy. Your company website promotes your business, helping customers discover who you are and the products and services that you offer.

Online Stores, on the other hand, are designed to drive sales. They’re tailored to specific groups, with custom branding, curated products, and built-in features like product mockups, personalization, fundraising tools, and advanced reporting—everything you need to sell and fulfill online orders.

Absolutely. We can help get your business online quickly with 35+ turnkey website templates that can be customized to match your company’s branding – no technical knowledge required. Select your template, add your company information, adjust a few settings, and you’ll have a professional, eCommerce-ready website ready to capture leads and sales around the clock.

Free! There’s no cost to build or host your company website on OMG. We even include a free, full-site SSL certificate so your website and data stays safe.

Our solutions can be used to sell a variety of branded and personalized products including promotional products, sports equipment, and apparel. Select from our database of over 735,000 products from more than 500 suppliers and brands–or add your own custom products!

Take a look at the Online Stores, Presentations, and Website pages to learn more about each of our sales solutions.

OMG Presentations are interactive sales tools that help you pitch new product ideas, share branded mockups, and convert quotes into orders—all in one place. To learn more, visit our Presentations page.

Distributors, Decorators, and Dealers who want a faster, more polished way to present products and capture orders without using disconnected tools like PowerPoint, email threads, catalogs, or spreadsheets.

Our solutions can be used to sell a variety of branded and personalized products including promotional products, sports equipment, and apparel. Select from our database of over 735,000 products from more than 500 suppliers and brands–or add your own custom products!

Take a look at the Online Stores, Presentations, and Website pages to learn more about each of our sales solutions.

OMG currently offers more than 735,000 products from over 500 suppliers– and our database continues to grow. We offer a wide variety of suppliers specializing in both promotional products and team sports/schools so you can support any customer and program.

With OMG, you can build design templates with your logo and colors so every presentation is professional and on-brand. You can also tailor presentations for each customer with a personalized message, product mockups showcasing their logo, customer-specific pricing, and even customize system emails.

Presentations are great early in the sales process when you’re pitching multiple product ideas and helping your customer decide what to order, typically in bulk. Online Stores, on the other hand, are built to collect orders from individuals of a group (e.g., company employees, members of a sports team, etc.) who are selecting from products that have been pre-selected for their group.

With OMG Presentations, you can share product options, get feedback, and narrow things down until your customer’s ready to place a bulk order. For example, a Corporate Events Director might come to you looking for tradeshow outfits and swag for their team. You can show multiple branded ideas in one place, gather feedback, and finalize a bulk order based on what they choose.

Yes! Presentations and Order Management are fully integrated parts of the same OMG platform. You can move seamlessly from product pitch to order processing without switching tools—and you only pay one monthly subscription to access both.

Yes! Once the solution is available, you’ll be able to try OMG Presentations and Order Management 100% free for 14 days – no credit card required.

We’re finishing up a few enhancements and will make the solution available soon! In the meantime, join our early access waitlist so you can be among the first to start creating presentations and managing orders with OMG.

Yes! Our Presentations solution is integrated with the OMG ecosystem, including Product Search, Online Stores, and Order Management. This means you can source products, pitch ideas, and manage customer relationships and sales at every step without rekeying information across multiple tools.

Most presentation tools just help you show products. OMG helps you pitch ideas, close sales, and manage your orders all in one place.

You get access to our OneSource product library, so you’re using high-quality data and images from trusted suppliers (no product info cleanup required). You can turn a Presentation into a quote or order without switching systems, and even send purchase orders (POs) directly to suppliers through OMG.

We also include built-in accounting tools to manage everything in one spot. And unlike other tools, you can try OMG free for 14 days—no long-term contracts, no pressure.

OMG Order Management is a centralized workspace to manage all of your online and offline orders—from quote to invoice—without juggling spreadsheets, emails, or disconnected systems. To learn more, visit our Order Management page.

Distributors, Decorators, and Dealers in the branded merchandise industry who are tired of using workarounds, incomplete tools, or broken integrations to manage orders across multiple channels, track updates, and communicate with customers.

Yes. With our Order Hub, your customers get a real-time view of their order status. They can also view and approve proofs and quotes, as well as pay for orders—no more back-and-forth emails for you or your team.

Yes. Unlike other order management platforms, OMG has built-in accounting functionality specifically for businesses that sell branded merchandise. You can track payments, generate invoices, manage expenses, and run reports without needing a separate accounting tool or subscription.

Yes! Presentations and Order Management are fully integrated parts of the same OMG platform. You can move seamlessly from product pitch to order processing without switching tools—and you only pay one monthly subscription to access both.

Yes! Our Order Management solution is integrated with the rest of the OMG ecosystem, including Product Search, Presentations, and Online Stores. This means you can view all of your sales and accounting data in one place in real-time – no incomplete or broken integrations to third-party systems, no rekeying data from one tool to another.

We’re finishing up a few enhancements and will make the solution available soon! In the meantime, join our early access waitlist so you can be among the first to start creating presentations and managing orders with OMG.

OMG Order Management keeps all your order details, supplier purchase orders (POs), artwork, and customer communications in one place. That means fewer missed steps and less chance for miscommunication – both within your team and with your customers and suppliers.

OMG currently offers more than 735,000 products from over 500 suppliers– and our database continues to grow. We offer a wide variety of suppliers specializing in both promotional products and team sports/schools so you can support any customer and program.

Yes! With OMG, you can manage everything – from quotes and orders to invoices, payments, supplier purchase orders (POs), artwork approvals, and customer updates – in one place, no matter where the order came from. 

Whether it’s from a Presentation, Online Store, or an order you entered manually, it all lives in a single workspace. This way you can get visibility into all your orders at every stage, regardless of where the order is placed.

Yes! Once the solution is available, you’ll be able to try OMG Presentations and Order Management 100% free for 14 days – no credit card required.

Unlike other tools, OMG Order Management is built specifically for the branded merch industry. That means you get features designed around how you actually handle orders, plus customer communication tools and integrations with other OMG solutions.

With built-in accounting, you can manage all your sales channels in one platform made for branded merchandise – no bloated, clunky software, strange workarounds, or incomplete integrations with complicated third-party systems.

Getting started is easy. Just upload any of your existing customer and supplier data, connect any OMG solutions you’re already using, like Online Stores, and you’re ready to go! 

From there, you can customize your setup by enabling online payments with Stripe, adding tax settings with TaxJar, linking shipping accounts, inviting team members, uploading your company logo, and creating email templates. None of it’s required to get started, but they’re nice touches that can save time down the road.

And of course, training and support are always available if you need a hand.

OMG integrates with a variety of third-party systems including accounting, shop management, print-on-demand, and ERP systems so you can keep your business in sync. We also have APIs so you can develop your own custom integrations.

Explore our Integrations page to learn more.

We work with promotional product distributors, apparel decorators, team dealers, and suppliers of all sizes. Whether you’re a one-person shop or a team of 100, we have the technology you need to grow your business online.

Take a look at these Success Stories to see what we mean!